![]() ![]() As long as the mailbox is accessible via OWA, it should work in the the Outlook clients. Please note that you need to have permissions to the shared mailbox you want to access, and you must access it via Outlook 2013 (PC), Outlook 2016 (Mac), or the OWA client.Īfter permissions have been granted, testing access to a shared/resource mailbox should first be attempted via OWA. ![]() ![]() This document will walk through mapping shared mailboxes to Outlook and accessing them in Outlook Web Access (aka OWA). With the migration to O365, public folders are being replaced by shared/resource mailboxes, which have new procedures for access.
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